Sparkling clean, courtesy of Maid 4U
Cooking, cleaning, caring for the elderly, sick and disabled, and babysitting are services needed everywhere, and every year this work is entrusted to a greater degree to professionals. One company in South Africa which provides these services is Maid4U, which offers placement of a wide variety of domestic workers in clients’ homes. Among the trained professionals that Maid4U can provide are housekeepers, child minders, care givers, au pairs and babysitters, whether live-in or live-out. They also provide specialized cleaners for after parties, windows, moving in or out, and other situations where thorough cleaning is needed.
Cleaning Franchises in North America is Big Business
The business of commercial cleaning and cleaning franchises has experienced phenomenal growth over the past couple of years, especially in North America. According to Entrepreneur magazine, the ten fastest growing cleaning franchises all appeared in the top 200 of their Franchise 500 list. Eight of them have more than 1,000 franchisees.
The reasons are not hard to see. Outsourcing often saves costs because the companies use more efficient procedures and are up to date on techniques and products that are more environmentally friendly and effective. They also have specialized, industrial grade tools and work in teams to make the task quick.
Jan-Pro is the Biggest
The largest of the group, in terms of number of franchisees, is Jan-Pro, with more than 10,000 locations in the United States. In business since 1992, Jan-Pro has been innovating for nearly 25 years and features products and techniques like Total Accountability, Measurable Cleaning, and disinfecting systems that kill 99% of dangerous bacteria, flu viruses, including resistant strains. The tools, products and techniques they use were developed over years through experience. Professionalism in clean shows with quality results which are impossible to duplicate with typical household techniques and products.
Professional Cleaning -- and More -- Comes to South Africa
Maid4U also provides many of the same services and uses a franchise model to provide consistently good service and quality. But thinking of Maid4U as just a domestic help and cleaning company ignores a huge part of what makes Maid4U what it is. That is because Maid4U is much more than that.
Managing a Home is a Complex Task
Domestic service and cleaning involve a high level of trust between the service professional and the client. It requires training is very specific areas so that the work is done efficiently and to the client´s satisfaction. For this reason, every Maid4U employee must pass a rigorous set of tests and complete a thorough training course before being entrusted with the responsibility of working in a client’s home. Maid4U operates its own academy with a full kitchen, other training facilities and qualified instructors, culminating in a certificate of completion upon satisfactory performance.
Doing Good While also doing Well
Maid4U recruits workers from underdeveloped areas of the country, where opportunities are limited. The company provides them with training in every skill that they might need to successfully manage a household in home environments which may be completely new and unfamiliar to them. These skills include literacy, basic hygiene, time management, cooking, use of household appliances, and telephone etiquette. These soft skills are important in any job, and will benefit the worker for the rest of her life, no matter what field she ends up in.
This training provides a sense of empowerment as the student/worker becomes more skilled and employable. Additionally, specialized training is offered by Maid4U, and many employers send their workers to the Maid4U academy for specific skill set training. Here, they can learn more advanced skills such as kitchen safety and maintenance, online purchasing of groceries, advanced baking, cleaning to 5 star hotel standards, advanced garment car, first aid and CPR, financial literacy, home security, driving, early childhood development training, and other courses.
Maid4U partners with a number of non-profit and women’s aid and rights groups to advance the station of women, especially poor and underprivileged women, in South Africa: 1st For women, 10,000 Women, Proudly South African, South African Women Entrepreneurs’ Network, Small Enterprise Development Agency, Shanduka Black Umbrellas, and the National Small Business Chamber, among others.
Maid4U does not forget about its people once they are trained. It also is committed to providing each and every one with a safe and secure environment for both employee and employer. Maid4U assists other employers in training their staff, performing HR functions, and making sure they are in compliance with South African labour, tax, insurance and safety rules.
Maid4U as a Franchise
Maid4U makes its model of running an ethical, professional, socially responsible business available to others through franchising. Because they have years’ worth of experience making the domestic and cleaning service work, and doing it in a way that benefits society, franchising from Maid4U is a smart investment for entrepreneurs who want to run a stable business with continuous demand. Maid4U has all of the requisite licenses and registrations to engage in business throughout the country and can help its franchisees with details learned through extensive experience.
The success of Maid4U begins with quality and a knowledge of exactly what clients desire. Trust building is not easy or convenient; it requires a track record of top service and reliability and the recognition that while it takes a lot of work to build a reputation up, it can be brought down very quickly. We emphasize these values to our franchisees, which we feel is the key to their success.
Franchising confers on the franchisee benefits that would be hard or impossible to find elsewhere, including the credibility that comes with the Maid4U brand, low start-up costs, a proven business model making profitability much more likely, exclusive territory, and no need for experience since full training in all aspects of the business is provided. The franchise package includes all the hardware, software, marketing tools, training, branded items and support needed to make the business work. Maid4U will even help with financing, lead generation, marketing, and recruitment.
The common element that ties everything together is quality; quality systems, quality training, quality people. This, combined with an ethical and way of doing business focused on the customer means that Maid4U is a company that is built to last.
Because of its commitment to continuous quality improvement, Maid4U has been selected to receive the BID International Star Award for Quality for 2015 at the convention in Geneva.
About BID and the International Star Award for Quality:
BID is a private and independent organization founded in 1984, whose primary activity is business communication orientated towards quality, excellence and innovation in management. A leader in the broadcasting of Quality Culture, BID recognizes those companies and organizations which lead the most important activities in the business world, and is considered the founding organization in the broadcasting of the Culture of Quality, Excellence and Innovation in 179 countries.
The trophy symbolizes a pledge to the principles of Quality Culture. The QC100 Total Quality Management Model, together with the Quality Mix program, media coverage of the convention and its impact on the community and business sector, create an unmatched platform for continuous improvement within the organization and awareness of the achievements of the company at an international level.
Awards are given only to those who are committed to improving their Quality Culture based on the principles of the QC100 Total Quality Management Model. Candidates are proposed by the leaders of previously awarded companies who they consider worthy of the award. Especially meritorious candidates may also be nominated. The International BID Quality Award Selection Committee then chooses the winning companies who will receive the award in New York, Paris, Geneva, Frankfurt, Madrid and London.