The Quality Series presents:

Belmont Clinic Ltd.

Health care excellence in the capital of Antigua and Barbuda, St. John's


© 2015 Raul Men / D. Vega
Antigua—meaning “ancient” in Spanish—was named by Christopher Columbus, which he discovered during his second voyage to the Americas in 1493. It wasn’t until over 100 years later, in 1632, that the island fell under British colonial rule, under which it remained until gaining sovereignty in 1981. Today, the island is part of the nation Antigua and Barbuda, and its capital, St. Johns, can be found on St. John’s —Harbour on the northwestern corner of Antigua.

St. John’s is a city of about 82,000 that plays a huge role in the life of its nation. As its largest city, capital, and major commercial centre, all economic activity in the country goes through St. John’s to some extent. Shops, shopping malls, boutiques, restaurants; St. John’s is one of the most cosmopolitan cities in the lesser antilles. As a common stop for Caribbean cruise routes, thousands of tourists travel through the city each year. In 2013, some 244,000 people visited Antigua. Tourism is the number one provider of jobs on the Island, and an essential part of the economic mix in Antigua and Barbuda.

With such extensive infrastructure devoted to serving such a huge amount of tourists, it is important that all essential services be available to both those visiting and those who make their homes year-round on Antigua. Having robust healthcare services on the Island is indispensible, as major health problems can arise at any moment, and full-time residents are often unable to travel to a different island to receive treatment. Belmont Clinic, in St. John’s, is a high quality health care facility right on the island with extensive facilities and technological implements that rival any mainland operation.

The Clinic was founded by Interventional Radiologist, Dr. Eumel H.C. Samuel in 2001. It was, in the beginning, principally a diagnostic imaging center. But over the last decade and a half, Belmont clinic has not only become a more complete diagnostic imaging center, but a fully-fledged clinic in its own right. Today, the Clinic is perhaps the most widely recognized, sophisticated, and complete private healthcare facility in the Northeastern Caribbean, offering total care that includes diagnostic imaging, physician care, surgical and intensive care suites, health information technology, and the on-premises Belmont Pharmacy & Department Store, a 10,000 square foot retail operation for filling any prescription and providing any health product that visitors could possibly require.

© 2015 Raul Men / D. Vega
The Clinic deploys a dizzying array of imaging and diagnostic technologies, with fully qualified and experienced technicians utilizing technologies such as multislice computer tomography, needle localization, breast tomosynthesis and digital mammography, magnetic resonance imaging, electrocardiography, echocardiography, digital x-rays, hysterosalpingography, barium x-rays, ultrasounds, dopplers, vascular and interventional radiology, CT colonography, bronchoscopy, and gastroscopy.

Belmont Clinic, now headed by General Manager and Technology Director Ronnie Samuel, has not only grown in size and scope, but also in quality. The clinic believes in the importance of acquiring and retaining top tier talent, and it has improved its operating systems with fully-digital medical record keeping, and advancement that has not even come to many hospitals in the United States.

Belmont Clinic has become one of the most important organizations on the Island of Antigua, and its excellence and quality will only continue to lead to positive change and development of its services.

ABOUT BID AND THE WORLD QUALITY COMMITMENT AWARD:


BID is a private and independent organization founded in 1984, whose primary activity is business communication orientated towards quality, excellence and innovation in management. A leader in the broadcasting of Quality Culture, BID recognizes those companies and organizations which lead the most important activities in the business world, and is considered the founding organization in the broadcasting of the Culture of Quality, Excellence and Innovation in 179 countries. The trophy symbolizes a pledge to the principles of Quality Culture. The QC100 Total Quality Management Model, together with the Quality Mix program, media coverage of the convention and its impact on the community and business sector, create an unmatched platform for continuous improvement within the organization and awareness of the achievements of the company at an international level. Awards are given only to those who are committed to improving their Quality Culture based on the principles of the QC100 Total Quality Management Model. Candidates are proposed by the leaders of previously awarded companies who they consider worthy of the award. Especially meritorious candidates may also be nominated. The International BID Quality Award Selection Committee then chooses the winning companies who will receive the award in New York, Paris, Geneva, Frankfurt, Madrid and London.