© 2015 David V. / R. Mena
Avasta Resort & Spa in Anuradhapura, Sri Lanka has been selected to receive the BID Quality Crown Award for 2015. The BID committee chose them because of their commitment to quality and because of their attention to customer service and good corporate citizenship.
The Cradle of Sri Lankan Buddhism
Anuradhapura, the capital of Sri Lanka until the tenth century and a UNESCO World Heritage Site, presents many wonderful experiences for the visitor. Buildings dating to before the time of Christ still stand, it is home to the oldest Buddhist monastery in the country, and a national park where you can take safaris is less than an hour away.
The town was made into the capital around 380 B.C. It immediately received a radical facelift in accordance with its new importance, and was supplied with an extensive water supply system, hotels, hospitals, and even neighborhoods set aside for “huntsmen, for scavengers and for heretics as well as for foreigners.” A century and a half later the king converted to Buddhism and built a monastery and park called Mahamegha Gardens. After centuries of prosperity and commercial importance, the city was eventually abandoned in the tenth century as wars on the island made it desirable to find a more protected location.
One of the most striking buildings from the early period of Anuradhapura is the Maha Stupa. The building is a round structure 370 feet in circumference and 180 feet tall and was intended to resemble a bubble of water. A fifth century Chinese Buddhist monk wrote that more than 3000 monks lived there. It fell into ruins in modern times, but in the late 19th century the building was restored so that tourists today can enjoy its ancient glory.
Another fascinating relic from the past is a 2,250 year old ficus tree planted from a cutting that, according to legend, was taken from the tree under which the Buddha received enlightenment. It is the oldest tree in the world that can be authenticated historically, as it has been continuously guarded by monks in all of that time. The ancient Buddhist monuments of Anuradhapura are clustered around this tree called Sri Maha Bodhi. It is guarded by a 2 metre tall statue of the Buddha carved during the 4th century, one of four originals placed around the Sri Maha Bodhi and facing the cardinal directions.
Along with the Kuttam Pokuna Twin Ponds, the Mirisawetiya Dagoba, the Isurumuniya Temple, numerous statues and other works of art, every site in the ancient city of Anuradhapura has a story behind it. These treasures were hidden by the dense jungle for nearly 1,000 years, until they were uncovered in modern times, and provide a rich and unique experience unfound anywhere else in the world. Off site, the city has established museums where other ancient relics can be enjoyed. © 2015 David V. / R. Mena
Wilpattu National park
Wilpattu National Park is located only 30 km west Anuradhapura and is the largest and one of the oldest National Parks in Sri Lanka. Wilpattu is among the top national parks in the world for viewing leopards, and also contains elephants, bears, deer, crocodiles, and many varieties of birds. Half day and full day guided safaris are available and can be booked from the Resort.
The Avasta Resort & Spa is located Anuradhapura and provides guests with comfortable, full service accommodations. The beautiful property features well-appointed rooms and chalets equipped with a jetted bathtub and free Wi-Fi access. The property has a pool, spa, restaurants and a bar all in an area close enough to the ancient city and modern services in order to be convenient, but far enough from the town center so that guests can enjoy a tranquil stay.
All the rooms at Avasta Resort & Spa feature hardwood floors, air conditioning, a flat-screen TV, sofa and dining table. Other details like plush bathrobes, a hairdryer, a personal trainer in the gym, room service, 24-hour reception, car rental services and meeting facilities mean that even the most discerning guests are bound to be satisfied.
The Resort has dedicated a lot of resources in making a visit to Anuradhapura as complete and enjoyable as possible. In order to do this, management has created literally dozens of package opportunities for guests that include combinations of meals, tours of the ancient city, safaris, spa, and romantic getaways. Some of the more noteworthy amenities are:
Spa treatments which include massages, steam room, hot oil treatments, Thai herbal hot compresses, facials, and customized Ayurvedic Panchakarma treatments from Dr. Chandana.
Chalets with spacious 42 square metre rooms sleeping up to four people
Other deluxe rooms with space for 4
24 hour room service
Indoor or Outdoor dining with full catering for special events. The three restaurants serve Sri Lankan, Asian, and Western cuisine and can make special menus on request.
The Thippola Bar has become popular with the locals as a casual eating and drinking establishment with a distinctly Sri Lankan flavour. A gym with a professional on site trainer experienced in customizing regimens in accordance with the client’s needs Bicycle rental, including guided tours, allowing a leisurely and thoroughly absorbing experience. Guests can cover a lot of ground and enjoy sites in a way that would be impossible any other way. Dedicated bike lanes and helmets make the experience safe.
In an interview with Mr. Chinthaka Wedage, the founder of Avasta, it was apparent from the beginning that Continuous Quality Improvement was the driving force behind every decision made at the Resort. According to Mr. Wedage, “Quality is our primary goal. For us that means making sure that food, accommodations, and customer service add up to a quality experience for the guest. For instance, we have installed a state of the art reverse osmosis water purification system on the property, follow strict hygiene protocols, and listen to guests in order to offer the services that they find to be the most desirable. And it works. In this business, a strong reputation for quality is what differentiates us in a very competitive market.”
Good Corporate Citizenship
Buildings at the Avasta Resort are constructed with natural materials such as raw bricks, timber, stone, and clay roofing tiles. As a result, the Resort has applied for a Green Building Certification. As Mr. Wedage points out, “Environmental responsibility is good business in the long run. We also operate the URUMAYA donation and loyalty program where we donate a percentage of total revenue, and guests can participate. We are proud to be a member of the Anuradhapura community and proud to be a member of the UNESCO world community. Donating a portion of our profits is good karma, and good business.” The BID committee agrees.
Because of its commitment to continuous quality improvement, customer service, and good corporate citizenship, Avasta Resort has been selected to receive the BID Quality Crown Award for 2015 at the convention in London.
ABOUT BID AND THE INTERNATIONAL QUALITY CROWN AWARD:
BID is a private and independent organization founded in 1984, whose primary activity is business communication orientated towards quality, excellence and innovation in management. A leader in the broadcasting of Quality Culture, BID recognizes those companies and organizations which lead the most important activities in the business world, and is considered the founding organization in the broadcasting of the Culture of Quality, Excellence and Innovation in 179 countries. The trophy symbolizes a pledge to the principles of Quality Culture. The QC100 Total Quality Management Model, together with the Quality Mix program, media coverage of the convention and its impact on the community and business sector, create an unmatched platform for continuous improvement within the organization and awareness of the achievements of the company at an international level. Awards are given only to those who are committed to improving their Quality Culture based on the principles of the QC100 Total Quality Management Model. Candidates are proposed by the leaders of previously awarded companies who they consider worthy of the award. Especially meritorious candidates may also be nominated. The International BID Quality Award Selection Committee then chooses the winning companies who will receive the award in New York, Paris, Geneva, Frankfurt, Madrid and London.